About Us

SOME WORDS ABOUT US

About Canadian Shade

Founded in 2013, Canadian Shade was built with the principles of supplying top quality, shade related products to Ontario. Since then, we have traveled the world to find the best quality retractable shade systems available today. By teaming up with these suppliers, we can bring a full-service experience to our customers by providing installation and long-term support well after their purchase.

Our primary directive is to provide products of permanency for your home, with the least chance of failure or breakdown. This requires a great amount of ‘boots on the ground’ research to give you the best solution for your space possible from a manufacturer capable of delivering it. From there we bring our breadth of knowledge and experience to your home.

We provide you with the best quality system to suit your needs. We have solutions that assist with sun, rain, wind, and bugs to make your outdoor experience all that more enjoyable. Our wide range of partnerships and customer-centric approach means you will only get the system that suits your needs the most.

It is my hope that you choose to let us help you bring some added comfort to your home.

WORDS ABOUT US

Our Team

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Mark Jance

CEO / FOUNDER

Aviana Plummer

CEO / FOUNDER

Braydon Wilkerson

CEO / FOUNDER

Kristin Watson

CEO / FOUNDER

Our Process

From before your purchase to long after installation, we provide not only products, but a support network to ensure you enjoy your product for many years to come.
10
Year Product Warranty
2000
Satisfied customers
1000
of customization options to choose from.
6
Canadian factories
phone

Phone Consultation

We have a consultation over the phone to give you an idea of what you need; then touch on pricing and quality of the products that would work best for you.
online

Onsite Assessment

We come to your home or business to go over the specific details of your purchase including installation details, colour selections and requirements.
Play Video

Installation

Once the product is in production, you will receive a call from one of our team to schedule the installation of your new retractable awning. The entire process from beginning to end is usually 3-5 weeks depending on time of year and the systems that are required.

Our Service Guarantee

After the product is installed, we provide two years of free service for any issues that may pop up post-installation. While this is a rarity, we want to provide this commitment as a guarantee that we have faith in all of the products and services we provide.

We provide you with the best quality system to suit your needs.

Phone Consultation

We have a consultation over the phone to give you an idea of what you need; then touch on pricing and quality of the products that would work best for you.

Onsite Assessment

We come to your home or business to go over the specific details of your purchase including installation details, colour selections and requirements.

WHAT OUR CUSTOMERS SAY

Carrie Albin
Carrie Albin
2023-10-23
What a great experience from the initial call to the excellent repair service. Chris and Brenda run an outstanding business. professional, friendly and top notch in their field. I wouldn't hesitate to recommend Canadian Shade!
Eric Hudspith
Eric Hudspith
2023-09-24
I had Canadian Shade install a very large awning over my deck in April 2023. I was extremely happy with the entire experience. The sales visit was low-stress, communication was superb and the installation was professional, quick,and on-time. To top it off, we love the awning and it has completely changed how and when we use our deck. Thanks!
Doris Elovaara
Doris Elovaara
2023-08-23
We highly recommend Canadian Shade for sales, service and product. It was great working with Brenda, Chris and all the installers. Everything went very smoothly and we have received very complimentary comments from the neighbours (maybe jealous???...lol). Also like the fact that it is a Canadian company. You won't be disappointed if you choose to go with them.
Ken Wolch
Ken Wolch
2023-08-17
I also found their customer service beyond compare. So many 5 star reviews and obviously deserved. Any questions were answered same day as well as any on line queries answered immediately. The product they sell is also 5 star and the installation team was very efficient and left the place spotless. I could go and on but if you want a great product and wonderful customer service look no further. You will definitely be 100% satisfied.
Eric Fagen
Eric Fagen
2023-07-17
An extremely professional and customer-focused company. Couldn’t be happier with the service they provided in having an awning installed over our back deck. From start to finish, including consultation, ordering product, installation and follow-up, Canadian Shade employees were responsive, courteous and kept us informed throughout each step. We highly recommend this company.
Steve Munroe
Steve Munroe
2023-07-14
I found them on the internet and was wary but after meeting the rep and experiencing the product and installation I can wholeheartedly recommend the product and the people!
Arthur D'Sylva
Arthur D'Sylva
2023-07-08
I absolutely recommend this company. Not only do we LOVE our awning (it’s beautiful), but their customer service far exceeds that of any company I have purchased anything from. Brenda kept in constant communication with me, even after hours and on weekends, just to ensure that my order was placed as soon as possible and that everyone ran smoothly. I never had to ask or wonder about anything at all, which is almost unheard of nowadays. The installation went beautifully and the guys that came were so kind and professional. I had a question about the installation and someone was literally there the same day. I don’t give google reviews often, but this company deserves all the praise. They will treat you well and their products are incredible. Thanks guys.
Steve C
Steve C
2023-07-06
They were on time, communicated well. Delivered everything that was promised. Canadian Shade is everything you want in an awning partner. Both Brenda and Rob were great throughout the entire project. Highly recommended.
Julia St. Louis
Julia St. Louis
2023-07-06
Canadian Shade provides quality service in a timely fashion. Chris and Brenda are friendly and helpful. I am extremely satisfied with the work they provided. Thanks very much Canadian Shade!